Audiences Don’t Remember What They Hear – Here’s How to Fix That Problem

Regular readers of this blog will know that the statistics of remembering are unkind to public speakers everywhere. The research shows that people don’t remember much overall of what they hear and see in a speech, they don’t remember the details well, and they don’t retain stuff, especially, that they disagree with or that conflicts […]

How to Achieve Breakthroughs in Performance

I was fortunate, recently, to chat with the inimitable Cathy Salit, consultant, CEO, former actor and singer, high-school dropout, and author of the just-published book Performance Breakthrough, A Radical Approach to Success at Work. Cathy’s approach combines acting, improv, and positive psychology – a mix of ideas that readers familiar with this blog will recognize […]

Hypothyroidism, Intelligence, and Baggy Eyelids

Hypothyroidism, Intelligence, and Baggy Eyelids

I am hypothyroid. It’s a curious disease that means my thyroid doesn’t make enough of the hormones that the thyroid normally makes and sends to every cell in your body. Symptoms can show up in a myriad of obscure ways, but the most common are slow metabolism and poor circulation, so you feel cold a […]

How Humans Mirror Each Other

How Humans Mirror Each Other

The human brain is a wonderful mirror to other humans. We have mirror neurons in our heads that help us share emotions with others, sending back their fear or anger or joy or love. That’s a very good thing, because it means empathy is real, sharing is profound, and we are not alone. In particular, […]

Why Going Viral May Be the Worst Thing That Happens to Your Business

Why Going Viral May Be the Worst Thing That Happens to Your Business

The dream of the modern marketer is the viral video, or Internet sensation, or meme. Once you’ve got that, you have it made, right? It’s the modern business equivalent of the old fairy tale line, “and they lived happily ever after.” What’s not to like? You’ll be feted by the media, courted by the money […]

When Is It OK for a Speaker to Yell at an Audience?

When Is It OK for a Speaker to Yell at an Audience?

When is it OK for a speaker to upbraid an audience? A frequent reader of this blog sent me this link to a fascinating example of a speaker dressing down his audience. In this case, does the attitude the speaker evinces seem more palatable because the speaker is a grown up addressing teens? What exactly […]