On the Job: Don’t kiss off the Q&A
You’ve just finished your big presentation and take a quiet breath of relief. Not so fast. A critical part of your presentation is about to take place. And if you’re not careful, it could spin out of control and undo all your hard work. That’s because it’s now time for the question-and-answer period.
Be prepared to wait a full 6 seconds. That’s how long it can take before someone responds. » Nick Morgan
Read the full article in USA Today »
By Anita Bruzzese, Gannett