Communication is different now – part 2

The second in a series of three blogs inspired by Nicco Mele’s new book, The End of Big Twenty-first century communication has changed how we connect to the world in three essential ways:  connectivity, authenticity, and style.  I discussed connectivity in the last post; this post is about authenticity. Radical Authenticity Means Making What’s Staged […]

Communication and Brain Science — Part 3

The brain research of the last few years revolutionizes our usual ways of thinking about communications.  Here’s a summary of what the new science is telling us: We communicate more powerfully through our bodies than our words; Communication is mostly unconscious, and, unless we become aware of it because of some extraordinary moment or action, […]

Communication and Brain Science – Part 2

We humans are much more communal than we realize.  It’s something we’ve forgotten, as we tune in separately to our thousand channels of entertainment and news using devices that isolate us even as they offer pseudo-connections to the group through the music or the headlines or the games.  We remember our communality when we get […]

Why Body Language Matters, and How to Think about It – Part 3

Three things happened to me when I was 17 that turned out to have a significant effect on my interest in communications, and specifically non-verbal communications, later in life.  First, I read a book about the Dalai Lama, and took him on as one of my heroes immediately and forever.  Second, I learned my father […]

Leadership, Body Language, and Adrenaline

Every face-to-face communication is two conversations, the content and the body language.    Leaders who are not aware of – and in control of – their second conversations leave success to chance.  If good luck prevails, and their words and their second conversations align, then it all works. If not, everyone in the room senses that […]