How to Communicate Early in a Business Relationship

In a previous post I discussed some preliminary work I’ve been doing on the life cycle of a business relationship. I posited that the first stage, pretty clearly, is the relationship-establishing or deal-killing friend-or-foe analysis. In other words, neuroscience tells us, the first thing that people do when they get together is decide do I feel comfortable with this person or not?   Is this person a friend or a foe? The second… Read More

How to follow up your meeting, conference, or event

After my recent blogs on virtual meetings, Kristin Zurovitch, Director of Marketing at Sonic Foundry, a tech company in Madison, Wisconsin got in touch with me to suggest ways that you can follow up your meeting – whether virtual or face-to-face – to increase the likelihood that your event will be remembered, acted upon, and made generally worthwhile.   And to create buzz for your next event.  It's a perennial worry for conference… Read More

People I’m Grateful for #9 – Dr. Liane Davey

People I’m Grateful for #9 – Dr. Liane Davey I’m resuming my series on people I’m grateful for.  This week I’m highlighting the work of Dr. Liane Davey, a writer, speaker and consultant to companies on the subject of healthy teams.  You know your worst meeting?  That regular one that you dread going to, because it’s dysfunctional in some horrible way?  Perhaps the people are passive-aggressive and never say anything out loud. … Read More

The art of storytelling

These days, we’re awash in data and information and can’t remember it all. But we do remember stories. Effective storytelling is the key to making your ideas stick, your path to market unique, and your brand memorable. In this newsletter, we focus on a number of ways to make your storytelling better. First, a blog series, with five quick ideas on what storytelling is, and is not. Each one of these blogs… Read More

Bill Gates and the head posture — can you get away with it?

Bill Gates was all over the news last week in the UK talking about his charitable programs, taxes, and eradicating disease.  Here’s a brief sample clip of the billionaire in action on the BBC.  Bill's public persona presents a fascinating dilemma for communications coaches like myself, because he’s doing one important thing wrong – but it doesn’t really matter.  What’s up?  When we’re in front of an audience, either standing up or… Read More