In a previous post I discussed some preliminary work I’ve been doing on the life cycle of a business relationship. I posited that the first stage, pretty clearly, is the relationship-establishing or deal-killing friend-or-foe analysis. In other words, neuroscience tells us, the first thing that people do when they get together is decide do I feel comfortable with this person or not? Is this person a friend or a foe? The second… Read More
People I’m Grateful for #9 – Dr. Liane Davey I’m resuming my series on people I’m grateful for. This week I’m highlighting the work of Dr. Liane Davey, a writer, speaker and consultant to companies on the subject of healthy teams. You know your worst meeting? That regular one that you dread going to, because it’s dysfunctional in some horrible way? Perhaps the people are passive-aggressive and never say anything out loud. … Read More
Bill Gates was all over the news last week in the UK talking about his charitable programs, taxes, and eradicating disease. Here’s a brief sample clip of the billionaire in action on the BBC. Bill's public persona presents a fascinating dilemma for communications coaches like myself, because he’s doing one important thing wrong – but it doesn’t really matter. What’s up? When we’re in front of an audience, either standing up or… Read More
This is the 5th podcast in the Trust Me: Four Steps to Authenticity and Charisma series – why you need to be open, and how to do it. Especially as our lives get more and more virtual, it's useful to recall the basics of openness — and here I do so in about 4.5 minutes. Enjoy! Trust Me Podcast 5
Virtual meetings are both a necessity in these straitened times — and a curse. Once you cut out the visual elements of meeting face-to-face, the interpersonal bandwidth shrinks from fast to dial-up. But there are ways to make virtual meetings more productive. Today, I'm linking to a blog I did yesterday for HBR.org on making virtual meetings a little more useful. Enjoy!
For my blog today, I'm pointing to a piece I just posted on HBR.org, on how to save a doomed meeting. Enjoy! http://bit.ly/gHCqG2
In the first blog in this series I recommended turning over your body language chores – monitoring your own body language and others’ – to your unconscious mind. Here are 3 easy steps to accomplishing the second half of that – monitoring others’ body language. I’ll cover how to handle your own body language in subsequent blogs. 1. Decide what you want to know. This step is critical, because it’s the way… Read More