How to Communicate Early in a Business Relationship

In a previous post I discussed some preliminary work I’ve been doing on the life cycle of a business relationship. I posited that the first stage, pretty clearly, is the relationship-establishing or deal-killing friend-or-foe analysis. In other words, neuroscience tells us, the first thing that people do when they get together is decide do I feel comfortable with this person or not?   Is this person a friend or a foe? The second… Read More

How to follow up your meeting, conference, or event

After my recent blogs on virtual meetings, Kristin Zurovitch, Director of Marketing at Sonic Foundry, a tech company in Madison, Wisconsin got in touch with me to suggest ways that you can follow up your meeting – whether virtual or face-to-face – to increase the likelihood that your event will be remembered, acted upon, and made generally worthwhile.   And to create buzz for your next event.  It's a perennial worry for conference… Read More

People I’m Grateful for #9 – Dr. Liane Davey

People I’m Grateful for #9 – Dr. Liane Davey I’m resuming my series on people I’m grateful for.  This week I’m highlighting the work of Dr. Liane Davey, a writer, speaker and consultant to companies on the subject of healthy teams.  You know your worst meeting?  That regular one that you dread going to, because it’s dysfunctional in some horrible way?  Perhaps the people are passive-aggressive and never say anything out loud. … Read More

The art of storytelling

These days, we’re awash in data and information and can’t remember it all. But we do remember stories. Effective storytelling is the key to making your ideas stick, your path to market unique, and your brand memorable. In this newsletter, we focus on a number of ways to make your storytelling better. First, a blog series, with five quick ideas on what storytelling is, and is not. Each one of these blogs… Read More

Bill Gates and the head posture — can you get away with it?

Bill Gates was all over the news last week in the UK talking about his charitable programs, taxes, and eradicating disease.  Here’s a brief sample clip of the billionaire in action on the BBC.  Bill's public persona presents a fascinating dilemma for communications coaches like myself, because he’s doing one important thing wrong – but it doesn’t really matter.  What’s up?  When we’re in front of an audience, either standing up or… Read More

How to be a good corporate communicator

Presentations are a fact of life in the workplace. Most of them are about as exciting as Jello – and about as well formed. In this newsletter, we address the problem, hoping to improve the lot of audiences everywhere. We talk about how to get the structure of a presentation right, why your body language is just as important as your speech (and your slides) and how to overcome nervousness. We also… Read More

Why you need to be open – and how to do it

This is the 5th podcast in the Trust Me:  Four Steps to Authenticity and Charisma series – why you need to be open, and how to do it.  Especially as our lives get more and more virtual, it's useful to recall the basics of openness — and here I do so in about 4.5 minutes.  Enjoy! Trust Me Podcast 5

How to Conduct a Virtual Meeting

Virtual meetings are both a necessity in these straitened times — and a curse.  Once you cut out the visual elements of meeting face-to-face, the interpersonal bandwidth shrinks from fast to dial-up.  But there are ways to make virtual meetings more productive.  Today, I'm linking to a blog I did yesterday for on making virtual meetings a little more useful.  Enjoy!

How to Save a Doomed Meeting

For my blog today, I'm pointing to a piece I just posted on, on how to save a doomed meeting.  Enjoy!

How to Read Others’ Body Language (Is Body Language Really Necessary? – II)

In the first blog in this series I recommended turning over your body language chores – monitoring your own body language and others’ – to your unconscious mind.  Here are 3 easy steps to accomplishing the second half of that – monitoring others’ body language.  I’ll cover how to handle your own body language in subsequent blogs.   1.  Decide what you want to know.   This step is critical, because it’s the way… Read More