What are gestures really for? When we speak, most of us wave our hands around in ways that we don’t think about consciously very much, if at all. Do those gestures have meaning? If so, how do they help or hurt our ability to express ourselves on video conferences?
There are a lot of misunderstandings about hand gestures. Most people think about them in terms of the relatively few gestures that are emblematic, such as a hand wave, the outward facing palm or (in some cultures) a ‘thumb’s up’. But most gestures accompany and amplify speech rather than conveying specific meanings like speech itself. These gestures serve to emphasize, or clarify, or intensify our words. Think of the head shake that accompanies a verbal “no,” for example, as a way of showing that there can be no further negotiation on that particular subject. The speaker might say ‘no’ while looking down, drawing the eyebrows in and down to express regret, and shaking the head slightly. All of that body language serves to hint to the listener that this denial is final, with regret perhaps, but final.
Another whole category of gesture is particularly important to help us understand what is being said. Researchers call these beat gestures, and their main purpose seems to be to emphasize certain syllables of words to aid in understanding what word is meant. Sometimes, the emphasis of one syllable over another changes the meaning or the part of speech (for example, Plato v plateau) and it turns out that we are likely to make a hand gesture on the key syllable. Researchers believe that this sort of signaling is an important part of comprehension especially when there is a lot of surrounding noise, as in a restaurant.
I’ve been thinking about the importance of these gestures in particular because so much communication these days is via video conferences. Most people sit down when they connect to their video conference, and as a result, their hands disappear somewhere underneath the bottom end of the screen, never to be seen again during the meeting.
Given that you are typically not getting full-spectrum sound at the receiving end of the video, because of the built-in inadequacy of the speakers and microphones on computers and laptops, what you are saying (and hearing) may be harder to understand than your in-person speech. So pity the person on the receiving end of your brilliant comments if your speech is harder to comprehend and deprived of your usual beat gestures to help decode what you are saying.
The result can be both quite fatiguing and confusing if the meeting is long, there are multiple interruptions as one person talks over another, and the distractions of the room you are actually in make it hard to continue to pay attention to the virtual room.
It’s a wonder that anything gets communicated at all!
Other sorts of gestures that researchers recognize include deictic gestures and lexical gestures. The former include pointing (this pile, not that pile) and the latter include gestures like crossing your arms and shivering while saying that you are cold.
Of all these categories, the last one is perhaps the least essential, since they usually echo specific words, but all these categories of gesture are useful in aiding comprehension in speech. Thus removing them effectively while on Zoom will challenge the other meeting-goers and make it harder for them to attend what you are saying.
Gesturing is good. Gesturing helps aid emphasis, conviction, and comprehension. Don’t arbitrarily remove them from your communications while on video conferences. Rather, use them even more vigorously to help your audience understand and believe you.
Photo Credit: Chris Montgomery on Unsplash
I agree Nick – gestures are perhaps more important now as the meaning of our words needs clarity and amplification, given the limitations of the virtual medium. I’ve always been one to use my hands and body while speaking. On Zoom calls I occasionally knock the headphones from my ears as my hands catch the wire!
I’ve also read somewhere (possibly in your blog) about moving towards your audience when you want to emphasise something. On a video call that looks weird as the nose grows to an alarming size (mine is big enough as it is!).
It’s all a bit strange, isn’t it? Light at the end of the tunnel though…
best wishes Nick!
Thanks, Andrew — yes to the light at the end of the tunnel. Hang in there a little longer! On leaning in to a video call — just make it a small gesture, not big enough to invite nose comparisons!
Totally great points, Nick. Rolling your chair back so you can wave your arms on screen is super powerful, to use sparingly so as not to be annoying. Zoom is much better than a masked and distanced conversation, IMO. And Zoom probably isn’t going away any time soon.
I wonder, are those gestures you mention fairly universal? Do they translate from one language into another?
Thanks, Elizabeth — as far as we know, those “beat” gestures are indeed universal.
These are some great points, Nick. Even though we’re living in an age where more aspects of our lives are becoming digital, it’s still important to ensure our messages are being conveyed the way we intended them. Besides amplifying and clarifying our messages, gestures also help to add personality when speaking, instead of sitting on a Zoom call with our arms at our sides. — Bella Valentini, writer/editor for Platform Magazine
Thanks, Bella!