Is Body Language Really Necessary? (First in a series)
“Is body language really necessary?” A frustrated executive asked me that once. He had his hands full with learning his ...
How CEOs can improve their speeches
Today, for my blog, I'm linking to a piece I just published on HBR.org, taking lessons from President Obama's State ...
Power Point and the Triangle of Death – A Rant
The origins of Power Point were solidly grounded in good intentions. Remember slides? People put pictures on them, or graphs ...
Every Communication is Two Conversations
From a series produced by SkillSoft, July 2010. Most people spend a lot of time preparing slides or thinking about ...
Communication and Sales – 5 – How to build to a close
This is the final installment in a week on selling and communication. Five days, five tips. Put all of these ...
Communication and Sales – 4 – Where is your customer?
I’m doing a week on selling and communication. Five days, five tips. Put all of these to work and I ...
Communication and Sales – 3 – The secret to a lasting customer relationship
I’m doing a week on selling and communication. Five days, five tips. Put all of these to work and I ...
Communication and Sales – 2
I’m doing a week on selling and communication. Five days, five tips. Put all of these to work and I ...
Communication and Sales – 1
I’m going to do a week on selling and communication. Five days, five tips. Put all of these to work ...
How to Communicate Virtually
I often get asked about virtual communications -- webinars, audio conferences, and so on. How do you keep people engaged ...
