History Matters
It’s the centenary of Nelson Mandela’s birth this year, this summer, last month, and so it seems like a good ...
The Online Double Standard
In our real, physical lives, we accept that people close to us change their minds and suffer bad moods—but in ...
When Are the Right Times for Silence in Public Speaking?
We are drowning in a tsunami of online communications. From Twitter to Facebook to Instagram to LinkedIn, and a host ...
Human Empathy and the Virtual World, Part Two
This is the second of two articles adapted from my new book, Can You Hear Me?, due out from Harvard ...
The Presentation Guild, the Salary Survey, and the State of the Presentation Biz
I joined the Presentation Guild just over a year ago, shortly after it began, because I wholeheartedly support its aims: ...
Toastmasters’ New Venture in Online Education
I'm a long-time fan of Toastmasters and the work it does worldwide to promote public speaking and leadership. And it’s ...
Amazing Human Tricks and Public Speaking
By now, if you’ve wasted even a small amount of time on the Internet when you should be doing more ...
The Problem with Online Feedback, Part 2
Last time I talked about the differences between explicit and implicit feedback, how implicit feedback is missing from the virtual ...
The Problem with Online Feedback
In an earlier blog post I talked about the difference between implicit and explicit feedback. Implicit feedback is what you ...
What’s Wrong with the Virtual World, Really?
You look at your opposite number on the negotiation team. He’s sitting across the big wooden conference room table from ...
