How Our Virtual World Has Changed the Communication of Selling – Part One
The internet and mobile phone together have changed our notions of friendship, family relationships, work connections, and personal ties. And ...
Three Quick Rules for Managing Virtual Communications Successfully
In the last 10 years, with the widespread adoption of the mobile phone, the business world has become much more ...
The Danger of Virtual Communicating
This blog post is adapted from my forthcoming book, Can You Hear Me?, due out from Harvard in a few ...
How Well Do We Humans Connect in the Virtual World? Part 2
This post is the second of two parts. In the first part I noted how virtual communication channels take out ...
How Well Do We Humans Connect in the Virtual World? Part 1
The first of two posts adapted from my forthcoming book, Can You Hear Me? Recent studies show that on a ...
Human Empathy and the Virtual World, Part One
I’ve been posting recently about the perils of our life today, living as we do half-face-to-face, half virtually, adapting the ...
What’s Wrong with the Virtual World, Really?
You look at your opposite number on the negotiation team. He’s sitting across the big wooden conference room table from ...
Virtual Communication Is Flawed in Some Key Ways, Part 2
This is the second of two posts on some of the problems that arise with virtual communications. Communicating in the ...
Virtual Communication Is Flawed in Some Key Ways, Part 1
Communicating in the virtual world creates some built-in hazards for us humans because we originally evolved to communicate face to ...
The Communication Problem at the Heart of Our Digital Era, Part 2
Every single human voice has a slightly different mix of its basic pitch, undertones and overtones. Added together and they ...
