You Think You Have Too Much Email? Wait Until Your Workplace Adds Slack!
The promise of word processing and email was that they were going to bring us friction-free communication and asynchronous convenience. ...
How Empathetic Are You? The Empathy Quiz Gives Some Clues
I’ve been speaking in Washington DC recently at a variety of government venues, talking about the ideas and research in ...
When Body Language Is, and Isn’t, Effective
The most important thing to understand about body language is that we humans don't care about it. Now, of course, ...
Can you see me? Can you hear me? Book marketing in the age of YouTube
There are a million books, roughly speaking, published in North America every year. Many more worldwide. When an author launches ...
Hostile Audiences
I’ve occasionally posted on the curiously angry state of the current world – the Eeyore Zeitgeist we live in now. ...
Talking to Teens and Other Challenges
According to some new research, our sensitivity to negative expressions and threats varies with age. We’re most sensitive as teens, ...
Speakers, How Do You Feel About Your Body?
When you stand up to speak in front of an audience, what, besides the inevitable stage fright, do you experience? ...
True Listening: How can you tell when you’re being listened to?
In my last post I decried the epidemic of fake listening that rages through our society, brought on by the ...
Are you even listening? How to Spot a Fake Listener!
As a nation, and a world, we’ve all pretty much stopped listening to one another. We’ve separated into tribes, and ...
Q & A with Expert Speaking Coach and Author Allison Shapira
I had the great pleasure of a conversation with Allison Shapira, a fellow speaking coach, the other day, and when […]
