Human Empathy and the Virtual World, Part Two
This is the second of two articles adapted from my new book, Can You Hear Me?, due out from Harvard ...
The Presentation Guild, the Salary Survey, and the State of the Presentation Biz
I joined the Presentation Guild just over a year ago, shortly after it began, because I wholeheartedly support its aims: ...
Toastmasters’ New Venture in Online Education
I'm a long-time fan of Toastmasters and the work it does worldwide to promote public speaking and leadership. And it’s ...
Amazing Human Tricks and Public Speaking
By now, if you’ve wasted even a small amount of time on the Internet when you should be doing more ...
The Problem with Online Feedback, Part 2
Last time I talked about the differences between explicit and implicit feedback, how implicit feedback is missing from the virtual ...
The Problem with Online Feedback
In an earlier blog post I talked about the difference between implicit and explicit feedback. Implicit feedback is what you ...
What’s Wrong with the Virtual World, Really?
You look at your opposite number on the negotiation team. He’s sitting across the big wooden conference room table from ...
The Perils of Video Conferencing
One of the more awkward realities of the virtual age we live in is that you can’t lead a team ...
The Meaning of ALL CAPS
When you talk to someone face-to-face, your unconscious mind automatically absorbs the emotional state of the person in front of ...
The Virtual World Is an Emotional Desert
When humans communicate face-to-face, we do so with little conscious effort, most of the time. Even when language is a ...
