Human Empathy and the Virtual World, Part One
I’ve been posting recently about the perils of our life today, living as we do half-face-to-face, half virtually, adapting the ...
The Difficulty with Online Beginnings
This post is adapted from my forthcoming book, Can You Hear Me?, to be published by Harvard in October. Recently, ...
What It Takes to Be Successful as a Professional Speaker
I am often asked by clients and prospective clients about what it takes to succeed in the ever-more-competitive world of ...
Amazing Human Tricks and Public Speaking
By now, if you’ve wasted even a small amount of time on the Internet when you should be doing more ...
The Problem with Online Feedback, Part 2
Last time I talked about the differences between explicit and implicit feedback, how implicit feedback is missing from the virtual ...
The Problem with Online Feedback
In an earlier blog post I talked about the difference between implicit and explicit feedback. Implicit feedback is what you ...
Coping with the Stress of Public Speaking
It’s no secret that public speaking is stressful for most people. Helping people cope with that stress is something I ...
What’s Wrong with the Virtual World, Really?
You look at your opposite number on the negotiation team. He’s sitting across the big wooden conference room table from ...
The Meaning of ALL CAPS
When you talk to someone face-to-face, your unconscious mind automatically absorbs the emotional state of the person in front of ...
The Virtual World Is an Emotional Desert
When humans communicate face-to-face, we do so with little conscious effort, most of the time. Even when language is a ...
